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Q: Are you licensed?
A: Yes. Our owner is a Qualifying Broker and we have several licensed real estate agents on staff.
The company is fully insured and have A+ Better Business Bureau rating.
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Q: What type of properties do you manage?
A: Our staff is highly experienced. We manage virtually every type of property in managing single-family homes, duplexes, apartment complexes, and homeowner’s associations.
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Q: Do you sell real estate too?
A: Yes. We have team of super motivated agents that are ready to assist you in selling your investment or in the purchasing new ones.
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Q: What are your fees?
A: There is absolutely no charge for the initial consultation, initial market analysis, or listing of your property; you may pay NO MONEY UPFRONT. An added bonus is that our Listing Agreement is non-binding and non-exclusive.
Our typical management fee is 10% of the gross monthly rent (negotiable for multiple properties) and includes lease enforcement, rent collection, property quality inspections, and more.
The lease renewal fee is usually 50% of the rent.
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Q: How soon can you start managing my property?
A: Immediately! Our new property acquisition process is seamless whether your property is managed by another firm or if a tenant resides in the property.
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Q: Am I required to make my property available to Section 8 or any other housing voucher program?
A: No. We do not require any owner to participate in housing programs. You can certainly opt to and have a great deal of experience in navigating the Section 8 process.
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Q: Can I reach you after hours?
A: Absolutely! We believe in providing OUTSTANDING customer service. Our owner portal allows you to contact us 24/7 with a click of a button and we will return your inquiry within 24 hours or sooner.
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Q: What type of reports do I get and how often?
A: Financial reports are available at your fingertips 24/7. We offer all of our investors access to an owner portal which allows you to run various types of financial reports from standard monthly reports to more complex cash flow and balance sheet report.
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Q: What is the length of your standard lease?
A: Our standard lease is generally 12 months.
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Q: Will I be given the opportunity to review the lease before it is signed by the tenant?
A: Yes. We encourage all of our owners review the lease. In fact, the tenant’s lease is uploaded to your owner portal for your records when a new tenant is signed. We have lease agreements written by our team of attorneys that protect all parties and generally sign the lease on your behalf.
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Q: How much security deposit is the tenant charged?
A: Security deposits are typically equal to one month’s rent. In some individual cases, however, an owner may choose to increase the security deposit, or a tenant may be required to put down a larger security deposit based on their credit worthiness.
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Q: Who holds the tenant security deposit?
A: The owners typically hold the tenant’s security deposit, but upon request we can hold the deposit in an escrow account.
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Q: How is rent collection handled?
A: All rents are due on 1st of each month. Tenants have the option to pay online by e-check, debit card, or credit card.
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Q: How and when do I get my rent monies?
A: We prefer to direct deposit your rent monies (less monthly fees) into the bank account of your choice. Generally, funds settle into your account within 3-5 business days depending on your bank. We direct deposit funds on the 10th of each month.
